FAQS
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Body Care
What are the available sizes?
Most of our products are available in 250mL, only our body creams and perfume mists are available in travel size.
Are Seven Secrets’ fragrances long lasting?
Yes, our fragrances are made to last throughout the day.
Shimmering
Are Shimmering products waterproof?
No, our shimmering products are not waterproof.
Can I use shimmering cream on my face?
Yes, our shimmering cream is safe on the skin.
Can shimmering products damage my skin?
No, all shimmering products contain natural oils and healthy ingredients with no harsh or harmful chemicals to keep your skin hydrated, moisturized and soft.
Hair Products
Are hair products kids-friendly?
Yes, kids aged 3+ can use Seven Secrets hair products, however they’re not tear free.
Can Seven Secrets’ hair products be used on chemically treated hair?
Yes, our hair products are free of Paraben, Sulfate and Silicon so they can be used on colored or chemically-treated hair.
Which type of hair can Seven Secrets products be used on?
Seven Secrets hair products are suitable for all hair types.
Shipping
How long will it take to get my order?
It depends on where you are,
Orders inside Alexandria are delivered within 4 working days.
Orders in any other city in Egypt are delivered within 7 working days.
Other
Do your products have an expiry date?
Yes, the expiry date for most products is 3 years from the date of manufacturing - but 12 months from date of opening/using the product). However, some products last for 3-6 months from the date of opening or using.
How can I make sure your products are safe to use?
All of our products are certified and registered by ISO (International Organization for Standardization), which is a process any cosmetics go through to ensure quality products for customer safety and satisfaction.
How can I contact you?
You can contact us through our contact page! We will be more than happy to assist you.